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What can I do if I'm unhappy with the answer I receive?

You have a few options.
 
1. You can let the Expert know that you are dissatisfied with the answer by clicking “REPLY” and explaining why.  Oftentimes, the Expert will be more than willing to work with you in order to improve on the response.
 
2. Or, you may tell the Expert you would simply like to work with a new Expert.  In that case, the Expert helping you can make your question available to other Experts by opting out of your question.
 
3. Or, you may request a refund as part of our 100% satisfaction guarantee.  For more information on how to request a refund, please click HERE.