- To cancel your membership, click on My Account in the top right corner of the page. You can also click here to go to your My Account page. If you do not see the My Account option, you are not signed in. Simply click Sign In to sign into your account and follow the instructions that follow.
- Next, click on Membership on the left side. The Membership page shows membership details and includes the option to cancel a membership and edit payment information. If there is no Membership link, you are not enrolled in a membership or your membership has already been cancelled.
- On the Membership page, click Cancel membership at the bottom of the page. Tell us why you want to cancel in the text box and click Submit to save.
If you still need assistance or wish to close your account and/or delete your account details, please contact customer service by clicking Email, Chat or Phone in the top right corner of the page. If you're having problems with your account, don't hesitate to contact us.